This website pawhue.shop is solely owned, operated, controlled and managed by JHGFCDSDF LLC . All return, refund, exchange and customer service obligations are provided exclusively by JHGFCDSDF LLC. Thank you for shopping at Pawhue. If you are not entirely satisfied with your purchase, we’re here to help.
Thank you for shopping at Pawhue. If you are not entirely satisfied with your purchase, we’re here to help.This return & refund policy only applies to orders delivered within the contiguous United States. International orders are not eligible for returns or refunds.
Returns
You have 30 calendar days from the date you receive your order to request a return.
To be eligible for a return, your item must be unused, in the original condition, and in its original packaging. All tags must remain attached.
Used, damaged, or customized products are not eligible for return.
Return Process
- Send an email to our support team with your order number to start a return request.
- Wait for our confirmation and official return instructions before sending items back.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping fees are non-refundable.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5–10 business days.
Damaged & Defective Items
If your product arrives damaged or defective, please share clear photos of the item and packaging within 7 days of delivery. We will arrange a replacement or refund for qualified cases.
Final Sale Items
Certain promotional clearance items are marked “Final Sale”. Final sale items cannot be returned or refunded unless received damaged or defective.
Reference to Other Legal Policies
By placing orders on pawhue.shop, you agree to abide by our full set of store policies:
Contact Us
If you have any questions about this refund policy, please reach out to our customer support team.
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