FAQs
Where are your apparel items shipped from?
All orders are fulfilled and shipped by JHGFCDSDF LLC. We currently only ship to addresses within the contiguous United States, Alaska and Hawaii. We do not ship to international or OFAC‑sanctioned territories.
How many days will it take to receive my order?How many days will it take to receive my order?
Orders are processed within 1‑3 business days after payment confirmation.
• Contiguous US: 5‑12 business days
• Alaska & Hawaii: 8‑18 business days
Processing delays may occur on holidays and peak shopping seasons.
Do you provide free‑shipping service?
Free standard shipping is available for orders subtotal over $59 for contiguous United States addresses.
Flat‑rate shipping applies for orders under $59. Alaska and Hawaii are excluded from the free‑shipping offer with a separate flat shipping rate. You will see exact shipping cost displayed at checkout.
Can I cancel or edit my order after checkout?
Order cancellation or address modification is only allowed before your package is dispatched. Once the order has shipped, we cannot cancel or make changes. Please reach out to customer support as soon as possible if you need adjustments.
What is your return window for clothing goods?
You may submit a return request within 30 calendar days from the date you receive your parcel. Items must be unused, unwashed, kept inside original packaging with all tags attached. Used, damaged or customized goods cannot be returned. International orders are not eligible for returns or refunds.
How long will I wait for my refund?
After we receive and inspect your returned merchandise, approved refunds will be issued within 5‑10 business days to your original payment method. Please allow extra bank processing time for funds to show in your account. Original shipping fees are non‑refundable.
How to choose the proper size for my dresses, loungewear & sleepwear including maternity styles?
Every product page contains a dedicated sizing chart. Compare your body measurements against our size guide for optimal fit. If you fall between two sizes, we recommend sizing up for a relaxed comfortable silhouette.
Are your clothes suitable for all body types and maternity wear?
Our collection includes maternity‑friendly loungewear and sleepwear. Please read each product description carefully for fit notes and size guidance for expecting wearers.
Are your garments safe for everyday skin‑friendly wear?
Fabric composition details are listed on each product page. If you have sensitive skin, we highly suggest cold gentle wash before your first wear.
How to wash and maintain dresses, sleepwear and knit apparel?
Please follow care guidance shown on each product page. Most items recommend cold gentle machine wash or hand‑wash, no bleach, line dry or low‑temperature tumble dry to preserve fabric quality.
Do I need to pay return shipping cost if I send items back?
Customers are responsible for return shipping costs, unless the item arrived defective or incorrect. Original shipping fees are non‑refundable.
What happens if my parcel gets lost, stolen or damaged in transit?
We offer optional Shipping Protection you may add at checkout. If you purchased shipping protection, you can file a claim for loss, damage or transit delay. Without shipping protection purchased, JHGFCDSDF LLC is not liable for lost, stolen or damaged parcels once they are handed over to the carrier. Please keep tracking information and contact the carrier directly for delivery issues.
What should I do if I receive damaged or defective goods?
When you receive damaged or defective merchandise, send clear photos of both item and package to our support team within 7 days after delivery, so we can evaluate your case and arrange replacement or qualified refund.
Can final‑sale clearance items be returned?
Final‑sale marked clearance items cannot be returned or refunded, except when you receive them damaged or defective.